Home Blog Member Access Products & Courses About Us Follow us on Facebook

Building Rapport With Your Dental Patients

Uncategorized Feb 20, 2020

When consulting with your Dental Patients...

Consider specific areas of interest of your patients, such as: 

  • Recent holidays
  • Family stories
  • Pets
  • Where they work

It’s important to focus on them, not you. 

This helps to build rapport and trust in your relationship. 

Remember this must be genuine and authentic – don’t fake it.

Make a note in their records, so when you next see them, you’ll be able to ask them: 

  • How their house move went
  • Did they get nice weather for their wedding
  • How their youngest child is getting on since starting school 

Be inquisitive, but not invasive.

Remember, people don’t tend to complain about people they know, like and trust. 

Warm Regards,

Leonard 

Dr Leonard J Maguire

BDS LL.M MBA PG Dip Med. Ed. FDTFEd AFFMLM CMgr FCMI FICD MFDS RCSEd MFGDP MFFLM 

Dentist. Author. Co-Founder

P.S - If you've not yet ordered your FREE copy of our latest hardback book 'Secrets of Successful Dentists (RRP £39) - click here

 

Stay connected with us 

Join our growing network of fellow Dentists to receive the latest ideas and updates from our team.

Yes, I'd like to stay connected.
Close

50% Complete

Simply enter your details below and you will receive and email with your login details.