I’ve been studying various forms of communication lately, with an emphasis on “Asking Questions.” when dealing with dental patients
Here’s what I see as 3 of the most common mistakes when “Asking Questions”:
1. Asking more than one question at a time.
2. Asking the question and then giving the answer yourself.
3. Not observing patients when they answer your questions.
I’d really urge you to keep these thoughts in mind when asking questions of your patients.
You’ll be amazed at how much more information you receive.
And also, how much more engaged your patient will be in return.
Dr Leonard J Maguire
BDS LL.M MBA PG Dip Med. Ed. FDTFEd AFFMLM CMgr FCMI FICD MFDS RCSEd MFGDP MFFLM
Dentist. Author. Co-Founder
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